Our money back guarantee

We offer all our clients a full money back guarantee if we do not recover sufficient funds to cover their costs with us, subject to the following conditions.

  • Our guarantee applies to the first 5 debts that you pay for online for us to collect
  • The value of each debt must be greater than the fee paid to us to for collection
  • The debt must be less than 12 months overdue when entered into your online account
  • All company details requested online for each debtor must be correct
  • Debts that you suspend online or have agreed a settlement figure are excluded